Images Load Issue

Incident Report for RebelMouse

Resolved

During a recent maintenance period dedicated to enhancing page speed load performance, an incident occurred that led to certain images responding with a 404 status.

The incident was triggered by modifications to the nginx headers for images as part of our efforts to optimize page speed load times. The change inadvertently caused certain images to respond with a 404 status, rendering them inaccessible to users. Some scenario had not been accounted for during testing, leading to the oversight.

For future nginx changes we will add a test step to verify image loading.

Posted Aug 18, 2023 - 07:34 EDT