RebelMouse Status

Performance degradation for logged in experience

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 2024 - 22:40 EDT

Update - We are turning off not essential services to cover overloaded production environment
Jul 26, 2024 - 21:53 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 26, 2024 - 21:46 EDT

Monitoring - We have identified and resolved the issue
Jul 26, 2024 - 21:35 EDT

Investigating - We are experiencing a performance degradation for logged in experience and editorial tools. We are checking what is the source of the issue
Jul 26, 2024 - 21:27 EDT

About This Site

RebelMouse's infrastructure has built-in redundancies and failover routing to ensure optimal performance and uptime. But the product weaves together the social web which depends on many changing factors including bugs from 3rd parties at social giants, infrastructure giants, ad networks etc. The RebelMouse team is built for global 24/7 coverage to identify and adapt to issues and opportunities and be a continuously iterating platform.

Once we are aware of an issue that may be impacting your site performance, we will post notices and provide updates on this page. If you are experiencing issues and do not see a notice posted, or feel you have potentially useful information to share with our team, please email status@rebelmouse.com.

Uptime over the past 90 days. View historical uptime.

AWS ec2-us-east-1 Operational

AWS route53 Operational

AWS ses-us-east-1 Operational

AWS s3-us-standard Operational

AWS elb-us-east-1 Operational

Fastly London (LHR) Operational

Fastly New York (JFK) Operational

Fastly Los Angeles (LAX) Operational

Fastly Amsterdam (AMS) Operational

Fastly Hong Kong (HKG) Operational

Fastly Sydney (SYD) Operational

Braintree API Operational

Braintree PayPal Processing Operational

Sentry Dashboard Operational

Google Apps Analytics Operational

Mongo Cluster Operational

90 days ago

100.0 % uptime

Today

Facebook Operational

90 days ago

100.0 % uptime

Today

Logged In Users Operational

90 days ago

100.0 % uptime

Today

Full Platform Operational

90 days ago

100.0 % uptime

Today

Media Operational

90 days ago

100.0 % uptime

Today

Redis Cluster Operational

90 days ago

100.0 % uptime

Today

Discovery Operational

90 days ago

100.0 % uptime

Today

AWS RDS Operational

90 days ago

100.0 % uptime

Today

EKS Cluster Operational

90 days ago

100.0 % uptime

Today

CDN Operational

90 days ago

100.0 % uptime

Today

WFE Operational

90 days ago

100.0 % uptime

Today

Twitter Operational

90 days ago

100.0 % uptime

Today

Stats Operational

90 days ago

100.0 % uptime

Today

Talaria Operational

90 days ago

100.0 % uptime

Today

Celery Operational

90 days ago

100.0 % uptime

Today

Pharos Operational

90 days ago

100.0 % uptime

Today

RabbitMQ Operational

90 days ago

100.0 % uptime

Today

Content Delivery API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Backend Latency

Fetching

Past Incidents

Jul 26, 2024

Unresolved incident: Performance degradation for logged in experience.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

EKS cluster upgrade

Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 02:00 EDT

Scheduled - We’re going to upgrade our production EKS cluster. We have tested the entire system in the staging environment and do not expect any disruptions to service during the upgrade.
Jul 16, 13:29 EDT

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

Post Publishing Issues

Resolved - This incident has been resolved.
Jul 12, 06:38 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 12, 06:27 EDT

Investigating - Some users are experiencing issues with posts publishing, our team is already investigating the issue
Jul 12, 06:20 EDT

Sections API Performance Update

Completed - The scheduled maintenance has been completed.
Jul 12, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 02:00 EDT

Scheduled - In this release, we are excited to introduce a performance enhancement specifically designed for the sections API. This update optimizes the database model structure while maintaining seamless backward compatibility with the existing API architecture. Rest assured, there will be no downtime or system slowdowns during this release.
Jul 11, 10:23 EDT

About This Site

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