All Systems Operational

About This Site

RebelMouse's infrastructure has built-in redundancies and failover routing to ensure optimal performance and uptime. But the product weaves together the social web which depends on many changing factors including bugs from 3rd parties at social giants, infrastructure giants, ad networks etc. The RebelMouse team is built for global 24/7 coverage to identify and adapt to issues and opportunities and be a continuously iterating platform.

Once we are aware of an issue that may be impacting your site performance, we will post notices and provide updates on this page. If you are experiencing issues and do not see a notice posted, or feel you have potentially useful information to share with our team, please email status@rebelmouse.com.

AWS ec2-us-east-1 Operational
AWS route53 Operational
AWS ses-us-east-1 Operational
AWS s3-us-standard Operational
AWS elb-us-east-1 Operational
Fastly London (LHR) Operational
Fastly New York (JFK) Operational
Fastly Los Angeles (LAX) Operational
Fastly Amsterdam (AMS) Operational
Fastly Hong Kong (HKG) Operational
Fastly Sydney (SYD) Operational
Braintree API Operational
Braintree PayPal Processing Operational
Sentry Dashboard Operational
Google Apps Analytics Operational
Mongo Cluster Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Logged In Users Operational
90 days ago
100.0 % uptime
Today
Full Platform Operational
90 days ago
100.0 % uptime
Today
Media Operational
90 days ago
100.0 % uptime
Today
Redis Cluster Operational
90 days ago
100.0 % uptime
Today
Discovery Operational
90 days ago
100.0 % uptime
Today
AWS RDS ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Backend Latency
Fetching
Past Incidents
Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 02:01 EDT
Scheduled - We will be upgrading the version of the one of our MongoDB clusters. During this maintenance window we don't expect unavailability of any our services, however slight performance degradation is possible for a short periods of time for logged in user experience.
Oct 17, 15:20 EDT
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021
Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 03:00 EDT
Scheduled - 1. Added span classes to Assembler numbers
2. Fixed issue when SEO image is used even if turned off
3. Integrated Perfit with our Newsletters
4. Large images for Discover are used now by default
5. Other minor fixes and improvements
Oct 14, 02:58 EDT
Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:01 EDT
Scheduled - We will be upgrading the version of the one of our MongoDB clusters. During this maintenance window we don't expect unavailability of any our services, however slight performance degradation is possible for a short periods of time for logged in user experience.
Oct 13, 14:37 EDT
Oct 13, 2021

No incidents reported.

Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 EDT
Scheduled - 1. Improved Sections service logic
2. Improved layout element logic
3. Fixed network feature error
Oct 12, 02:57 EDT
Oct 11, 2021
Resolved - This incident has been resolved.
Oct 11, 13:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 11:50 EDT
Update - Team thought they had the issue nearly resolved but it looks a little more complicated than hoped, unfortunately, investigation ongoing
Oct 11, 11:36 EDT
Update - Team identified the issue and we expect the resolution of the incident in 10 minutes
Oct 11, 11:21 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 11:08 EDT
Investigating - We are currently experiencing issues with Entry Editor, Image resize, AMP. Team is already investigating the issue.
Oct 11, 11:07 EDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Completed - The scheduled maintenance has been completed.
Oct 7, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 02:04 EDT
Scheduled - • Added variants to Skeleton Expressions context
• Fixed the issue with Feeds not updating content
• Fixed the issue with Social icons are missing unless scroll or click on the page
• Updated how we send the data to Salesforce
• Updated the logig of transforming special characters in slug into normal characters
• Other minor updates and fixes
Oct 7, 01:38 EDT
Resolved - Today at 1:30 AM EST after the planned deploy some users could face the problem that custom fields in the Entry Editor were not accessible .

At 9:30AM EST the issue was fully resolved.
Oct 7, 01:30 EDT
Oct 6, 2021

No incidents reported.

Oct 5, 2021
Completed - The scheduled maintenance has been completed.
Oct 5, 07:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 06:35 EDT
Scheduled - • Added Layout management option in site network settings
• Added Respected image quality
• Added split testing logic on new app
• Fixed issue with Social Share GA Events Are Not Sending to GA
• Fixed issue with Blurry Lead Image
• Fixed issue with Structured Data Error caused by the Invalid price format
• Fixed issue with some Community users were unable to Signup
• Fixed the error with searching for posts in hindi language
• Improved SEO Images: make alt text as priority when generating SEO name, fallback to photo caption
• Some other small fixes and improvements
Oct 5, 06:30 EDT